Last Updated: August 2026
Welcome to Lumina Rooms Technical Services L.L.C. (“Lumina Rooms”, “we”, “us”, or “our”). These Terms & Conditions govern your use of the Lumina Rooms website at luminarooms.ae and your interactions with us regarding our glass and aluminium products and services.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
1. About Our Services
Lumina Rooms provides customised glass and aluminium solutions, including:
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Glass room enclosures
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Aluminium pergolas
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Glass partitions
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Aluminium doors and windows
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Car parking solutions
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Other customised glass and aluminium installations
Information presented on the website is provided for general information and may not represent the final specifications, availability or pricing of a particular project.
2. Enquiries and Quotations
Submitting an enquiry through our website, email, phone or WhatsApp does not constitute a confirmed order or agreement to provide services.
Any quotation provided by Lumina Rooms may be subject to:
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Site measurements and inspection
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Final design and specifications
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Material and glass selection
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Installation requirements
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Project location and accessibility
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Availability of materials
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Any other requirements identified during the project
A project will only be considered confirmed once the required quotation, specifications, payment terms and other applicable conditions have been agreed upon by both parties.
3. Site Measurements and Project Assessment
Where applicable, Lumina Rooms may conduct a site visit before confirming the final design and quotation.
Measurements and recommendations provided before an official site assessment are indicative and may change following a physical inspection of the property.
The customer is responsible for providing accurate information regarding the property and notifying us of any relevant structural, access or site-related conditions.
4. Pricing and Payment
All prices and quotations are subject to the specific terms stated in the individual quotation or agreement.
Prices may vary depending on the final dimensions, materials, glass specifications, finishes, hardware, design requirements, installation conditions and other project requirements.
Payment schedules, deposits, balances and applicable charges will be communicated as part of the relevant quotation or project agreement.
5. Custom Designs and Specifications
Our products and installations are generally customised according to the requirements of each project.
Final dimensions, colours, finishes, glass types, opening systems and other specifications will be based on the approved quotation, drawings or project documentation.
Any changes requested by the customer after approval may result in additional costs, revised timelines or both.
6. Installation
Installation timelines depend on factors including project complexity, site readiness, material availability, weather conditions and customer approvals.
Lumina Rooms will make reasonable efforts to complete installations within the agreed timeframe. However, delays caused by circumstances outside our reasonable control may affect the completion date.
The customer must ensure reasonable access to the property and installation area at the agreed time.
7. Customer Responsibilities
The customer is responsible for:
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Providing accurate project information
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Providing access to the property when required
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Ensuring the installation area is reasonably accessible and ready
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Informing Lumina Rooms of relevant site conditions
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Obtaining any permissions or approvals that are the customer’s responsibility
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Reviewing and approving final designs and specifications before fabrication
Where structural modifications or additional works are required, these may be subject to separate quotation and approval.
8. Website Content and Accuracy
We make reasonable efforts to ensure that the information on our website is accurate and up to date.
However, images, descriptions, colours, dimensions and other visual or technical information may vary from the final installed product due to screen settings, material variations, manufacturing tolerances or project-specific requirements.
We reserve the right to update, modify or remove website content without prior notice.
9. Project Images and Portfolio
Images displayed on our website may show completed projects, product examples or representative installations.
Actual results may vary depending on the property, dimensions, materials, design and installation conditions.
Unless otherwise agreed, customers should not assume that every image represents an identical product or configuration available for their specific project.
10. Intellectual Property
All content on luminarooms.ae, including text, photographs, graphics, logos, designs, layouts, icons and other materials, is owned by or licensed to Lumina Rooms unless otherwise stated.
You may not copy, reproduce, modify, distribute, republish or commercially use website content without our prior written permission.
11. Third-Party Links
Our website may contain links to third-party websites or services for convenience or additional information.
Lumina Rooms does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
Accessing third-party websites is at your own discretion and subject to their respective terms and policies.
12. Website Availability
We aim to keep our website accessible and functional; however, we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons or other operational requirements.
13. Limitation of Liability
To the extent permitted by applicable law, Lumina Rooms shall not be responsible for losses or damages arising from:
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Temporary website unavailability
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Reliance on general information published on the website
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Third-party websites or services
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Delays caused by circumstances outside our reasonable control
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Incorrect information supplied by the customer
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Site conditions that were not disclosed or reasonably identifiable before work commenced
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
14. Force Majeure
Lumina Rooms shall not be considered responsible for delays or failure to perform obligations where such delays result from circumstances beyond our reasonable control.
Such circumstances may include extreme weather, natural disasters, government restrictions, supply chain disruptions, strikes, transportation issues, unexpected site conditions or other events beyond our reasonable control.
15. Cancellation and Changes
Cancellation, rescheduling or modification of a confirmed project may be subject to the terms agreed in the applicable quotation or project agreement.
Where fabrication, procurement or installation has already commenced, additional costs may apply depending on the stage of the project and materials already ordered or produced.
16. Privacy
Your use of our website and submission of personal information is also governed by our Privacy Policy, which explains how we collect, use and protect your information.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.
Any disputes arising in connection with these Terms & Conditions or our services shall be subject to the jurisdiction of the relevant courts in the United Arab Emirates, unless otherwise agreed in writing or required by applicable law.
18. Changes to These Terms
Lumina Rooms may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
19. Contact Us
If you have any questions regarding these Terms & Conditions, our services or a project, please contact us:
Lumina Rooms Technical Services L.L.C.
Address:
ALNOOR BUILDING – 408, Al Qusais Industrial Third
Dubai, United Arab Emirates
Phone: +971 56 476 1007
Email: info@luminarooms.ae
Website: luminarooms.ae